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Online Shopping Guide

Step 1: Online
Key in www.kluangcoffee.com.my in browser to start online buying our coffee.

Step 2: Login & Checkout
You must login as Member to complete the Checkout process. Membership is free and benefits include rebate & complimentary product during sales promotion period etc.

Step 3: Select Payment Method
We provide 2 methods for the payment:

Method A – Manual fund deposit into our company KLUANG COFFEE POWDER FACTORY SDN. BHD. (587972-U) bank account by cash bank in, online banking or ATM fund transfer.
MayBank : 5010 6602 0182

Method B
– Online Credit Card (Visa / Master) Payment

Step 4: Payment Confirmation (For customer select Method A payment method only)
Once you have made payment, please SMS to 012-7900106 with your Name, Order Number, Amount, Bank & Payment Date information within 3 business day. After receiving payment, our customer service will email you for payment and order confirmation.

Step 5: Product Delivery
Delivery usually takes 2 to 5 business days depending on location (West Malaysia only). The daily cut-off time for order processing is at 2 pm Monday to Friday. For payment confirmation after 2 pm, the order will be sent out on the next business day.